The Olympus Academy Trust is committed to delivering an outstanding education for young people, ensuring that our students have access to the highest standards of teaching, resources and learning opportunities.

We work in close partnership with our schools, ensuring that we facilitate the sharing of best practice and provide access to a wide range of partners and resources for the benefit of our students and the wider community. Visit our website here or follow us on Twitter @olympustrust.

Filton Hill School

Family link/Social, Emotional and Well-being

All members of staff care for the well being of all the children.

Bullying is not tolerated at Filton Hill in any shape or form.  As soon as we become aware of a problem, we deal with it immediately and involve parents if necessary.

The children are encouraged to talk to their class teacher or any other member of staff about any concerns.  

For our children to succeed and progress at school, we need to ensure they are happy and confident. We are here to support families when times become challenging.  Whether this is a problem at home or school, an ongoing issue or something new, we are here to help.


At Filton Hill Primary, we know how important it is to have a good relationship with our families.  We also know that sometimes life at home or school does not run smoothly. 

If you feel you need support or help, we can work with you to find solutions or signpost you to organisations that can offer further guidance.  This may include:

  • Supporting children with low self-esteem, anxiety or behaviour problems (at home as well as school).
  • Practical ideas for getting to school on time and improving attendance.
  • Concerns regarding social skills, friendship issues.
  • Improving family relationships at home.
  • Supporting parents/carers when times become tough.
  • Concerns regarding mental health.
  • Family break-up/bereavement
  • A listening ear.

Here are some useful numbers.

Access and  Response Team – 01454 86 6000 (during working hours)

Emergency duty team – 01454 615165 (out of hours)

Police – 101 for non-urgent issues & 999 if urgent and an immediate response is needed

Domestic Abuse Concerns - Next Link South Glos domestic abuse telephone help lines are open 8:30am – 5:30pm Monday to Friday and
9:30am – 1:00pm on Saturday 0800 4700 280

Mental health support - CAMHS (if young person is currently under CAMHS) – 01454 862431 or if you are concerned that you are not able to keep your child safe or they are not able to keep themselves safe then take them to the Accident & Emergency department at Bristol Children’s hospital or call for an ambulance.

Food banks links for families living in South Glos

Food banks links for families living in Bristol

Parents worried about exploitation - or for confidential help and advice, call Pace on 0113 240 5226

CHILDLINE – 0800 1111 or visit their website

Samaratins – 116 123

Mental health apps approved by NHS -

Being a parent or carer is a tough job and can sometimes feel like a rollercoaster ride.

Our parents tell us that family life can sometimes be challenging.

We strive to support children and families who may need a bit of extra support and guidance. Working in partnership with you we aims to develop children’s wellbeing, whether helping with friendships, transition, bereavement, family break up, anxiety or anything else that may be causing a barrier to their learning or wellbeing.

As a school we work with many outside agencies so we can sign post you in the right direction for more help and advice.

Please see the additional links we have added for information on a range of issues.








Southern Brooks


Family & Young People Support 01454 866000

Bradley Stoke Library


Supportive Parents

Fostering and Adoption

South Glos Parents & Carers

Young carers          

Southern Brooks

Safe Space

KIDS – Independent Support Services on Education Health and Care Plans

 Children and Family Court Advisory and Support Service



Emotional Wellbeing


Mental health


Anti-Bullying Alliance


How children experience grief



Obsessive-Compulsive Disorder

Education & Resources for Improving Childhood Continence

Play Therapy

Change 4 life

Stand Against Racism & Inequality

Neurological conditions


Sleep Council


Rethinking Eating and Activity for Childhood Health

Victim Support

Scarlet Fever

Survive  (Domestic violence and Abuse)


Muslim Youth Helpline


Behaviour support

Family lives